Return Policy

Earrings: Due to hygiene considerations, all sales on earrings are final. If there is an issue with your order, please contact us at shelley@vgbjewelry.com. We are committed to resolving any problems, whether through a refund or replacement.

Other Items (Bracelets, Hair Clips, Keychains): Returns for items such as bracelets, hair clips, or keychains are accepted within 7 days of receipt, provided they are in their original condition. Please include a tracking number with your return. Return postage is the responsibility of the buyer, and items must be packaged securely, as they were when shipped. A 10% restocking fee will apply.

Once the returned items are received in their original condition, a refund will be issued for the total paid for the item, minus a 10% restocking fee and shipping costs. Please note, if items are returned damaged, VGB Jewelry reserves the right to deny a full refund to cover the cost of damages.